Politique d’expédition
ASENDI Shipping Policy
Order Processing
All orders are processed within 2–4 business days (excluding weekends and holidays). You will receive an email confirmation with tracking details once your order has shipped.
Shipping Rates & Estimated Delivery
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United States Standard Shipping: 5–10 business days
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International Shipping: 10–20 business days (delivery times vary by country)
Shipping charges are calculated and displayed at checkout. Please note that customs, duties, and taxes may apply for international orders and are the responsibility of the customer.
Order Tracking
When your order ships, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to update.
Delays & Exceptions
We are not responsible for shipping delays caused by:
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Carrier issues
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Customs inspections
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Weather conditions or events outside our control
If your order is delayed significantly, please contact us at asendibrand@gmail.com and we will assist you.
Wrong Address Disclaimer
Please make sure your shipping address is accurate when placing your order. ASENDI is not responsible for packages sent to an incorrectly provided address.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at asendibrand@gmail.com. We will work with the carrier to resolve the issue.